Bespoke Software & Process Automation
Multi-account Meta management, without the manual overhead.
Analytics, automation, and one-click reporting for a live social media agency.
Hours → minutes
monthly client reporting
100% automated
comment moderation, outsourcing ended
1 dashboard
every account, influencer, and client

The problem
A social media agency managing multiple Meta accounts, influencers, and clients, all on manual processes. Comment moderation outsourced overseas. Reporting built by hand. Content decisions made on gut feel.
The cost showed up in three places: money on moderation that wasn't working, hours lost to reporting, and editors with no data behind their decisions. Owner, manager, and editors each needed something different, so we built role-specific tools rather than one generic platform.
What we built
AI comment auto-replies
Rule-based controls aligned to each brand. Replaced outsourced moderation entirely and cut the recurring monthly cost.
One dashboard for every account
Engagement, reach, and conversions in a single view, with conversion tracking tied to engagement events, not vanity metrics.
One-click monthly reporting
Pick a date range, export a client-ready PDF. What took hours takes minutes.
Reel comparison for editors
Watch time and retention side by side. Content decisions backed by evidence, not instinct.



Where it is now
In active use across the agency's accounts. Moderation runs itself, reports take minutes, and the editing team defends content decisions with retention data.

The brief came from three different roles with three different problems. The job was to build something each of them would actually trust.
SurgoTech Solutions
Team commentary
Running an agency with manual processes that shouldn't be manual?
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